Important: This privacy policy explains how personal data collected on this website is managed, for what purpose, and who is responsible for its storage and safekeeping, among other things. We recommend that you read and accept it before continuing to browse.
| Responsible | Deputy Ministry of Economy and Internationalization of the Ministry of Economy, Industry, Trade and Self-Employed Workers of the Government of the Canary Islands |
| Purpose | To handle requests made through the website and the email address indicated on the website |
| Legitimation | Consent of the interested party |
| Recipients | Data will not be transferred to third parties except where legally required or if necessary to fulfill your request. |
| Rights | You may exercise the rights of access, rectification, erasure and opposition, limitation of processing, data portability and no longer be subject to automated individual decisions. |
| Additional information | You can find additional information about data protection on our website. |
The Deputy Ministry of Economy and Internationalization of the Ministry of Economy, Industry, Commerce and Self-Employment of the Government of the Canary Islands (hereinafter the Government of the Canary Islands) is committed to complying with current legislation regarding the processing of personal data. In accordance with the provisions of the GDPR, the LSSICE (Law on Information Society Services and Electronic Commerce) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, we inform users of the following:
Responsible for processing your data
The entity responsible for processing your data is the Government of the Canary Islands, with tax identification number S3511001D and registered office at:
- C/Tomás Miller, 38, 4th floor – 35071 – Las Palmas de Gran Canaria
- Avda. José Manuel Guimerá, 10 Edif. Servicios Múltiples II, 6th floor – 38071 – Santa Cruz de Tenerife
Sending, registering and purpose of your personal data
Providing personal data is mandatory to contact the Government of the Canary Islands. If you do not provide the requested personal data or do not accept this privacy policy, we will not be able to process requests and inquiries made through this portal.
This website uses different systems to collect personal information. Before collecting any personal data, prior user consent will always be required.
Every user will have the right to revoke that prior consent at any time.
The systems used on this portal to collect personal data are as follows:
- Contact form : For inquiries, questions, or suggestions regarding the portal, its content, and services. The user’s email address or phone number will be used to respond to their questions and send the requested information.
- Cookies : Cookies may be stored when you browse this website. You can consult the cookie policy at any time for more information about the type of cookies used and how to disable them.
The data processed is identifying information, such as name or surname, email address, and contact telephone number. No specially protected categories of data are processed.
What is the legal basis for processing your data?
The legal basis for processing your data is your consent . To contact us or leave comments, you must agree to this privacy policy.
How long do we keep your data?
The data used to send you information or provide you with the service requested through the various forms available on our website will be kept for the duration of the business relationship, and once it has ended, for a maximum of 2 years from the last confirmation of interest, or until the user requests its deletion.
Regarding the retention period for cookies, you can find more information in our cookie policy .
Services offered by third parties
We use external service providers (such as navigation analysis, hosting).
Your personal data may be shared with recipients located in countries outside the European Economic Area, including countries that do not offer a level of data protection equivalent to that of the European Union. In such cases, the data will be processed in accordance with European and Spanish law.
This portal uses the following services from external providers:
- OVH (hosting): The website is hosted on a server located in France. This hosting company provides various security mechanisms. Navigation on this page, between the user and the server, is carried out using the SSL protocol. This ensures that information travels encrypted and securely between the user’s browser and the server hosting the website.
To whom do we transfer your data?
Data will not be transferred to third parties (except for the external providers described in the previous section), except where legally required or if necessary to fulfill your request.
What rights do you have and how can you exercise them?
Any user may exercise the following rights:
- Access your personal data
- Correct your information if it is inaccurate or incomplete
- Request the deletion or cancellation of your data if it is no longer necessary for the purposes for which it was collected, or if you withdraw the consent you have given.
- Request the limitation of the processing of your data, when the conditions provided for in the regulations are met
- Request the portability of your data, which will be provided in a structured format, in the cases provided for in the regulations.
- Revoke the consents given
You may exercise your rights at any time by sending a written request specifying the right you wish to exercise, along with proof of identity (national identity card or similar), and a postal or email address (for notification purposes). You can submit this request by email to: vcei.eica@gobiernodecanarias.org
Or by mail to the Vice-Ministry of Economy and Internationalization of the Ministry of Economy, Industry, Commerce and Self-Employed Workers of the Government of the Canary Islands (hereinafter Government of the Canary Islands), at one of the following postal addresses:
- C/Tomás Miller, 38, 4th floor – 35071 – Las Palmas de Gran Canaria
- Avda. José Manuel Guimerá, 10 Edif. Servicios Múltiples II, 6th floor – 38071 – Santa Cruz de Tenerife
Changes to this Privacy Policy
The owner of this website reserves the right to modify this policy to adapt it to new legislation and industry practices. Any changes will be announced on this page a reasonable time before they take effect.
Commercial mail
In accordance with the LSSICE, the Government of the Canary Islands does not send commercial emails electronically that have not been previously requested or authorized by the user.
Last updated: 04/08/2026